ORGANIZATIONAL EFFECTIVENESS

PTS Consulting Group is comprised of a team of experts who have years of hands-on experience and extensive knowledge in the affordable housing industry and who are passionate about offering clients proven results and quality deliverables.   

Depending on your needs, our staff and consultants will work closely with your organization to develop and provide a full array of services including program management, process improvement, compliance policies and procedures, operational assessments and hands-on technical assistance. 

We understand the importance of creating a strategic plan and prioritizing key performance indicators and have the capacity to assist your organization from initial strategy rollout and implementation all the way through tracking and reporting performance indicators. And as part of our stated mission, PTS will pay close attention to the efficient and effective use of your organization’s overall resources. 

Won’t you let our team of experts assist you in identifying a pathway to sustainability for your organization?  

  • Strategic Planning
  • Technical Assistance
  • Operational Assessments
  • Program Management
  • Operations Management
  • Process Improvement
  • Business Re-Engineering
  • HUD PIC Submissions
  • Technical Assistance to Troubled PHAs
  • HUD Regulatory Compliance
  • Customized Training Programs
  • Development and Implementation of MTW Initiatives
  • Development of PHA Instrumentalities
  • Development of Workflow Processes
  • Customer Service Call Center Management
  • Designing Surveys
  • Data Collection and Analysis
  • Preparation of Five Year and Annual Plans
  • Quality Control
  • Policy & Procedure Development
  • Administrative Hearing Services
  • MOA Compliance